Say Ah!’s Top 10 Back to School Health Tips

Tuesday, August 23rd, 2011

Use these tips to help make your children’s check-ups better, simpler, and safer!

1. Get your forms in order! Have all the school, daycare, and athletic health forms you need for each child so you know which doctors to see and what paperwork you will need to have signed.

2. Call ahead to schedule the appointments. If weekdays are a problem for you, find out if the doctor is available on weekends.

3. Give your child a head’s up. You may want to prepare him or her for what will happen (or not) at the doctor’s office.

4. Make a list of important information and bring it with you. This includes:

•    What medicines your child is taking. Include prescription and over-the-counter medications, vitamins, herbs, and supplements (such as protein drinks).

•    Important facts about your child’s health. Include allergies, chronic illnesses, and any past surgeries, broken bones, etc.

•    Questions or concerns that you – or your child – may have about his or her health.

Hint: Make three copies of this list: One for you, one for your doctor, and one to give the front desk for your child’s file updates.

5. Check that your child’s records are correct and up to date. The lists you just made should square with what is in your child’s file.  This is especially important if your child sees more than one doctor or has been to a hospital or an emergency department.

6. Communicate with your child’s doctor!  Speak up when you have something to say — you are your child’s advocate!  Ask questions whenever you don’t understand something, whether it is a medical term or medication directions.

7. Take notes so you don’t forget what your doctor tells you.

8. Make sure you (and your child if s/he is old enough) understand important information such as medication directions, how to use an inhaler or other medical devices, or what to do if your child is referred to another doctor.

•    Ask your doctor to repeat instructions if you don’t get them the first time.

•    Check your understanding by saying, “Okay.  Let me make sure I’ve got this right,” and repeat back to your doctor what s/he just said in your own words.

•    If you go home and realize you have a question, contact your doctor immediately and ask for clarification.

9. Get your child’s weight and height. This is great information to have as many medications are often given by weight.  NOTE: these numbers can change throughout the year, so use them only as guidelines.

10. Finally – don’t forget to get those school, daycare, and athletic forms signed!

Bonus Tip: Do you know your child’s blood type? If not, this is a great time to find it out!

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Say Ah! Newsletter #1

Tuesday, August 2nd, 2011

Welcome to Say Ah!’s first newsletter — arriving just in time for your summer reading! Discover many of the great things going on here, such as Say Ah!’s free workshops for health care professionals, our new Board and Advisory members, and highlights from our health literacy programming helping vulnerable populations access and use the health care system safely and effectively. So grab a beach chair, relax, and enjoy reading about Say Ah!’s work!

Say Ah! Welcomes New Board Members and Medical Advisor

Say Ah! is thrilled to welcome Maureen Harrison, Jeanne Johngren, Michael Johngren, and Jill Povol to our Board of Directors, and Paule Joseph to our Medical Advisory. These marvelous individuals are dedicated to Say Ah!’s mission, and to supporting the growth and expansion of our much-needed programming.

Say Ah!’s Patient Workshop Extravaganza


Say Ah! has already led nearly two dozen “Patient 101″ workshops so far this year for the people of New York City and the Hudson River Valley, thanks to generous support from New York City Council Speaker Christine Quinn, Allstate Foundation, and private donors.

These engaging and interactive seminars help people gain the basic skills needed to manage their health in today’s complex health care system. For many patients and caregivers, knowing how to ask questions, give important health information, take notes, and follow-up can make all the difference.  Contact us to schedule one for your clients, community members — or co-workers!

FREE Health Professional Development Seminars: Limited Time Only!

Say Ah! has funding to conduct a limited number of health literacy symposiums for health care professionals. Please contact us to find out how we can help you and your organization identify and “treat” low health literacy, a major predictor of poor health status and poor health outcomes.

Say Ah! has spoken on health literacy at New York Presbyterian/Columbia University Medical Center, NYU Cancer Institute, Beth Israel Medical Center, Hudson River HealthCare, Inc., and at the Society of Teachers of Family Medicine Regional Meeting.

Say Ah!’s Tips: Now in Four Languages!

Say Ah!’s Tips for Talking with Your Doctor and Medication List are free and available in English, Spanish, Haitian Creole, and Russian. Click here to download and disseminate them!

These easy-to-use and easy-to-read materials can help empower a wide range of patients and caregivers, including those with low literacy levels, reading and learning differences, and vision impairments, to get more from their doctor’s visit. Order Say Ah!’s printed cards (pictured) here!

Say Ah!’s Connecting with You!

Perhaps the greatest highlight of the year has been connecting with our clients and colleagues, who have inspired and informed our work. We enjoyed meeting everyone at the New York City Health Literacy Conference, where we presented on Health Literacy and Aging; at the Institute for Healthcare Advancement’s 10th Annual Health Literacy Conference in California, where we shared our work using accessible design and writing to empower patients to communicate better; and at the Healthy Cities: Healthy Women Conference presented by University of Pennsylvania School of Nursing.

Stay in touch with us on Facebook (Say Ah!), Twitter (@sayahorg) and LinkedIn (Say Ah!).  Great things are going on here, and there are more great things to come.  If you would like to support our programs, click here to make a donation.

Thank you for your on-going support and encouragement!

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Tip Card And Medication List Now Available in Four Languages

Thursday, June 16th, 2011

Free to download and use!

Say Ah!’s Tips for Talking with Your Doctor and Medication List are now free to download in English, Spanish, Haitian Creole, and Russian.  Click on the language you want — and then use the Tips and Medication List to get better, safer health care!

For those of you who just want to read the tips, we’ve posted the English-language version below:

Always tell your doctor:

  • The reason for your visit.
  • What medicines you are taking.
  • Important facts about your health.
  • If costs are a problem and what your insurance covers.

Get the information you need:

  • Ask questions.
  • Take notes.
  • Bring someone with you.

Make sure you understand:

  • Instructions (such as how to take medications or clean a wound).
  • What you need to do next (such as get an x-ray).

Tell your doctor and pharmacist what medications you are taking, including all prescriptions and over-the-counter medicines, herbs, and supplements. Bring your medicines with you, or make a list of:

  • What you are taking.
  • How much and dose (for example: one pill, 81 mg).
  • How often.
  • When and how.
  • Why you are taking it.
  • The name and phone number of the doctor who prescribed the medicine.

Tips for Talking with Your Doctor and the Medication List Copyright 2011 Say Ah!, Inc.

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